nov 2003 issue

1 F a l l 2 0 0 3 ZOD Security N E W S L E T T E R I am pleased to inform you that in June 2003 we received the long awaited audit from BSI and we are now proud to hold the ISO 9001:2000 quality management certificate. This certifi- cate will be a stepping stone into the upcoming market trend that will be set in motion by the government’s abolition of exclusive agencies as more consideration would be given to service, solutions and systems integration. On another note, we are currently aiming to concentrate our efforts on products and systems where we can add value through our engineering know-how. A point in case are the new systems that we have introduced lately, mainly low pressure CO2, kitchen hood fire protection, water mist and structured Cabling. You can read more about these systems in various articles of this newsletter. Again, I would like to stress that the best way to judge a company’s potential is to visit its premises and gauge its setup. To this purpose, I hereby extend to you an open invita- tion to experience first hand our capabilities and competencies. I hope that this newsletter would pro- vide you with more insight into our business and wish you happy read- ing. Service, Solutions and Systems Integration are the Future On June 14th and 16th, ZOD Security received the visit of Mr. John Glackin from the British Standards Institute who conducted the initial audit for the ISO 9001:2000. After spending two days touring the different depart- ments and processes of the company, Mr. Glackin decided to recommend ZOD Security to receive the ISO 9001:2000 certification. His report included the fol- lowing statement: “Top management commitment is a strong fac- tor, in the successful operation of this QMS. The staff were co- operative and friendly, and appeared com- fortable with the QMS application.” To celebrate, the company organ- ized a small gathering for its employ- ees to celebrate the event. ZOD Security is now proud to hold an ISO 9001:2000 certificate no. FS 72352 from BSI for “the sale, installation and servicing of security and safety equipment, and support services”. BS EN ISO 9001: 2000 Certificate No. FS 72352 GENT 34000 at The “Park View Reality” Project ZOD Security recently supplied the fire alarm sys- tem for the Park View Reality project sea-front luxurious appartments building. The Electro- Mechanical contractors on this project are BMS - Building Maintenance and Sub Contracting Co.” carried out the electrical works. In order to meet the requirements of this luxuri- ous building, a GENT 34000 state of the art fire detection system was chosen where 2 GENT 34000 panels along with 3 repeat panels and around 500 outstations are used to protect the building. GENT 34000 employs the most advanced form of detection currently available and provides total addressability for all of the ‘outstation’ devices connected to it including analogue addressable detectors, manual call points (MCP), detectors with integrated sounders and the recently introduced S3 series of combined addressable sounders and flashers. Sami G. ZOD Managing Director ZOD Receives ISO 9001:2000 Certification from BSI

Brand-Rex Product Launch at the Riviera Hotel On September 18th & 19th, ZOD Security launched a new solution on the Lebanese mar- ket: Structured Cabling by Brand-Rex part of NOVAR, introduced in our previous newslet- ter. The launch took place at the Riviera Hotel in the General Manager of Middle East & Africa, and Mr. Manager. During the week of September 15th, several seminars and hands-on demonstrations took place in ZOD’s training facilities to better acquaint consultants with the system. Over 30 engineers attended these sessions for a period of 3 days, at the end of which participants were issued with training certificates. 2 ZOD Security N E W S L E T T E R F a l l 2 0 0 3 A totally new resource management and RCS accreditation software solution just released by AUSTCO, Australia’s largest manufacturer of call management systems promises to reduce significantly the time spent by care staff in documenting RCS and care information. A recent report from the Australian Healthcare Associates backs up an earlier study by Aged and Community Services Australia that found that full time care staff are spending 22-25% of their time on documentation. Not only does this reduce the provision of hands on care to the resident but it is driving away careers from the indus- try who rate excessive paperwork as an unattractive part of the job. The feedback by users is that the quantitative documentation pro- vided with CallCare allows rigid analysis of intervention and costs allowing in most cases a justifiably higher RCS classification to be claimed. When asked to comment, Robert Grey, CEO of AUSTCO stated: “It is hard enough to retain and recruit new staff in the industry due to difficult working conditions, staff shortages and lower pay than acute care staff. We have found that excessive paperwork can be easily eliminated with our innovative software and touch screen technology.” AUSTCO is the world leader in call management solu- tions for aged care and worked closely with their Australian clients to develop an accreditation and care management solution using staff touch screens integrat- Ending the Paper Chase by Robert Grey C.E.O. ed with their existing resident, staff call, dementia management and analysis systems. “Our clients had very specific require- ments,” added Robert Grey. “Our sys- tems had to improve resident care and staff productivity while reducing cost and risk. We managed this by adding software modules to our existing pop- ular age care call system “CallGuard” providing an upgrade path to our more than 1500 exist- ing Australian clients.” The specific features of the new CallCare release that has excited the industry are: 1. Graphical site map showing call status - guides new and agency staff. 2. Resource Management - simple touch and drag allo cation of staff and resources. 3. Risk Management - security module guards against both wanderers and intruders. 4. Dementia Monitoring - residents’ behavior prompts automatic alerts to staff. 5. Management Analysis - all data is easily accessed and graphically displayed. 6. Comprehensive Database - replaces most paper sys tems in use. 7. Comprehensive reporting - administration tool to measure service provision. 8. Detailed prompted RCS classification data - no hand writing, just touch select. 9. Resident essential data form can be printed instantly for filing or transfer. 10. Residents’ level of care assignment alters the response by staff reducing risk. Please contact ZOD for additional information.

3 Dbayeh Highway G.S.S. Center, Ph: 04- 543 666 (6lines), Cell: 03- 543 666, Fax: 04- 543 777, E-mail: zod@zod.com.lb, Website: www.zod.com.lb ZOD Security has been awarded the fire protection for the new library at the Université du Saint Esprit Kaslik (USEK) campus. The fire protection system includes a GENT 8000 ana- logue addressable fire alarm system along with two HYGOOD FM200 total flooding suppression systems for the protection of the University’s archives and its priceless manuscript collection. Hose reels from NOHA have also been approved for installation in the library. The new library building is one of a series of new construction projects that the university is currently undertaking as part of its growth plans. MAN Entreprise, main project contractors and ETEC - Etudes Techniques, project consultants awarded ZOD Security the installa- tion of security systems at the new Ecole Nationale d’Administration (ENA) in Baabda. ZOD is installing an advanced CCTV obser- vation system from VIDEOTRONIC (Germany) based on a VMS matrix along with 14 cameras and 2 x 17” monitors, an armored door tailor-made by ZOD. Fire Protection Systems at USEK ZOD Security has been awarded the supply and installation of the fire pro- tection systems at the Spinneys’ new location at Jnah. The systems include a GENT 34000 analogue address- able system, low-pressure water mist fire suppression system from SECURIPLEX INC. and hose reels from NOHA of Norway that meet the latest European norms for hose reels: the EN 671-1. The fire alarm system is based on the GENT 340000 analogue address- able panel and features around 200 outstations and 7 beam detectors. The beam detectors used in this sys- tem are unique to GENT as they are loop powered of the true analogue addressable type and therefore do not require additional power box. Like all others outstations in the system 34000, the addressable beam detec- tors are fitted with built-in isolators. The project will also feature a low- pressure water mist fire suppression system from our partners, SECURIPLEX INC of Canada. The SECURIPLEX system will protect the generator hall, fuel tank room and the electrical room in the project. Unlike CO₂, water mist is safe for human occupants and there is no need for complete sealing of the pro- tected space before discharge. Another major advantage of the pro- posed system is that it is a low-pres- sure system (only 5 bars) which means that regular piping can be utilized doing away with the need to use expensive high pressure distribution systems common in high pressure (200-bar) water mist systems. ENA Installs Security Systems Security and Automation Systems at Adlieh Center ZOD Security was awarded the installation of security and automation systems at Adlieh Center. Amongst the awarded systems are lightning protection, 60-minute fire-rated doors from the Italian manufacturer NINZ, and a hydraulic barrier from FADINI - Italy. The Saudi FAL Co. recently awarded ZOD Security the supply of fire extinguishers as well as the instal- lation of access control systems using dual code & proximity card technology and biometrics finger- print time attendance from ID- TECK, at the up-to-date centers of the “Motor Vehicle Inspection Mecanique” in Hadath, Sayda, Zahle and Tripoli. All machines are to connect to a central location via a dial-up link. Motor Vehicle Inspection Secure their Premises ZOD Awarded Fire Safety at "Spinneys - Jnah" The British American Tobacco Company chooses ZOD Security to provide safes for its offices and install a double knock fire detection system linked to an FM200 total flooding system in its main server room. To this date, FM200 remains the best available extinguishing agent to protect critical areas such as server rooms. British American Tobacco Co. Protecting its Premises

ZOD Security was awarded the instal- lation of an automatic sliding door with bullet-proof glass panels along with an aluminum roller shutter at the main headquarter entrance of SITA, the Italian well-known communication company in Beirut. The automatic door is from the Spanish manufactur- er MANUSA and it features state of the art technology using advanced microprocessor and motors to easily operate two leaves of 200Kg each. The doors are linked to an access control system with proximity readers and management software. 4 ZOD Security N E W S L E T T E R F a l l 2 0 0 3 ZOD Security recently upgraded security measures at Infopro Management offices in Sanayeh by installing both physical and electronic security systems. Infopro Management are publishers of the well-known Lebanon Opportunity magazine, the Guide Magazine, the Business Handbook, the Construction Handbook, Auto Market, the Easy series and Campus. Infopro Management Offices Secured by ZOD New Light House - Ras Beirut SITA Installs a Manusa Automatic Door with Bullet Proof Glass Over several years, ZOD Security and GENT were cho- sen to install fire alarm systems for some of the world’s most prestigious buildings. The lighthouse of Ras Beirut makes no exception. GENT’s 2 zones conventional panel along with 26 detectors and bells now protects the new lighthouse designed by Dar Al Handasah (Shair and Partners) and built by RAMCO. ZOD Security is proud to take part in this landmark project. ZOD Security recently sup- plied Martinez Hotel with OLDHAM gas d e t e c t i o n equipment. The hotel requested 3 CAPTEX flammable gas detectors along with 3 gas monitoring panels Surveyor 4B. The DIN rail mount Surveyor 4B panel provides many fea- tures such as continuous monitoring of a single detection channel, built-in relays and alarms and fault indica- tions at a very cost-effective price. OLDHAM Gas Detection System at Martinez Hotel A Walk-through Metal Detector for the Italian Embassy The GARRETT PD6500 is a revolutionary walkthrough metal detector that has been recently installed at the entrance of the Italian Embassy in Beirut. This system is the best in its field as it utilizes a revolutionary Pinpoint technology for precise tar- get location leading to improved detection performance and increased operating flexibility. The PD6500 has quickly proven its reliabili- ty, quality and value while meeting the high- est international standards. This installation adds to many other installations in embassies as well as in commercial, educational, hos- pitality and official sectors. A Fire Fighting System for Credit Libanais An FM200 total flooding fire fighting system from HYGOOD has been recently installed in the main archive conservation room of Credit Libanais Bank. The fire fighting system is linked to a double knock detection system. FM200 is a clean, safe and environmentally friendly gaseous extinguishing agent internationally accepted and approved as the leading choice for the protection of people, high value assets and business continuity. It contains no particles thus leaves no residue and virtually eliminates the risk of damage to delicate equipment caused by any other fire-extinguishing agent. Following a previous successful cooperation between Adidas Salomon Middle East and ZOD Security with the installation of security systems at their warehous- es, we have been awarded the installation of CCTV, intrusion and fire alarm systems at the newly renovated Adidas offices and showroom in Ellipse Center - Achrafieh. Continued Cooperation Between Adidas Salomon Middle East and ZOD Security

5 Dbayeh Highway G.S.S. Center, Ph: 04- 543 666 (6lines), Cell: 03- 543 666, Fax: 04- 543 777, E-mail: zod@zod.com.lb, Website: www.zod.com.lb New Installations for MANUSA's Automatic Doors In an Emergency Remember the PASS Technique Mr. Elie Hajj, a Lebanese immi- grant and contrac- tor, contacted ZOD for assis- tance in providing a vault door to the Liberian Bank for Development & Investment (LBDI) in Monrovia, the capital of Liberia. The door design is based on the Kadesh 2500 series, which is an improved copy of UK SLS standard vault door used in banks throughout the world. The door is a 13 minutes fire retardant and 37bd sound insu- lated by use of a Gypsum board. It is designed to withstand attacks with up- to-date methods like force, drills and explosives. Specifications are as fol- lows: 25 mm outer plate 6 x 35 mm stainless steel movable & fixed bolts overall door dim.: 215 x 100 cm clear opening: 200 x 100 cm frame: 10 x 10 cm Weight: 850 kgs ZOD Sells a Vault Door to Liberia ZOD Security's technical team recently installed automatic sliding doors at: Exotica outlet - Kaslik Square New B to B - Zalka Highway Pharmacie Khoury - Zalka Bank Of Beirut - Ghobeiry, SITA headquarters - Bachoura Dental Policlinics Dr. Bassit - Mteileb & BCD All of these doors are from the Spanish well-known manufacturer MANUSA. The cooperation between ZOD and MANUSA goes back to more than 3 years whereby many of these doors were successfully installed in Lebanon. During the Medicare 2003 exhibition, ZOD introduced the new MANUSA hermetic auto- matic sliding door for hospital clean rooms. ZOD to Offer Innovative Water Mist Fire Suppression Systems ZOD Security has recently signed an international distribu- tion agreement with SECURIPLEX INC. of Canada for the supply of low-pressure Water Mist Fire Suppression System in Lebanon. SECURIPLEX, a member of the Canadian giant engineering firm, SNC Lavalin Group, is a recognized leader in North America in the design and supply of low- pressure Fire Suppression Systems and have had an instru- mental role in the development of NFPA 750, the code governing the design and installation of Water Mist Systems. The SECURIPLEX system, AQUAPRO, is a 5-bar system, which means that it uses regular piping and fittings doing away with the need for expensive stainless steel piping and pressure fittings. The system also does not require any special water supply and can use the same water generally used for other fire fighting systems in the building. Unlike CO2 system, Water Mist Systems are safe for human occupants and can be used safely where maintenance crews are expected to be present. Another major advantage is that Water Mist does not require complete sealing of the pro- tected spaces, a must in gaseous extinguishing systems. This translates into major savings in the cost of motorized fire dampers, which are major cost items in such systems. SECURIPLEX water mist systems are FM approved for total flooding and direct applications. ZOD Security has been appointed a distributor for BADGER INDUSTRY GUARD Dry Chemical Fire Suppression Systems and BADGER RANGE GUARD Wet Chemical Systems for kitchen hood fire protec- tion. BADGER Fire Suppression Systems, which fully comply with the relevant NFPA codes, are UL listed and FM approved. ZOD to Distribute Badger Systems Pull the pin of the fire extinguisher. Aim the fire extinguisher at the base of the fire. Squeeze the handle of the fire extinguisher. Sweep the fire extinguisher back and forth repeatedly to cover the base of the fire.

ZOD Security N E W S L E T T E R F a l l 2 0 0 3 JUWEL Safes Achieve Class 1 6 Introducing MANUSA’s Sliding Door for Operating Rooms With the concept ‘When hygiene is so important as safety’, MANUSA-Spain and ZOD Security introduced to the Lebanese market the new hermetic automatic sliding door for hospital clean rooms. This hermetic sliding door com- bines all the advantages of a sliding door and adds effec- tive sealing to fast opening and easy access, satisfying the most demanding requirements. It comes in two parts or in single slide configurations and will open fast and smoothly to leave a wide clear opening for people and trolleys to pass through, firmly closing to hermetically seal the opening and insulate the interior of an operating room. The 40-mm door leaf is framed with thick aluminum extrusions filled with follow- ing components: Insulated core made of injected polyurethane grade 1 6 mm thick Medium Density Fiber board MDF on both sides Exterior cladding made of stainless steel or white powder coated aluminum Vision panel flush with the door surface Door handles for manual operation Rubber seals on the perimeter for perfect insulation This sliding door is very appropriate for hospitals, surgery rooms, and laborato- ries as well as chemical and On 9-11 June 2003 Mr. Enric Viladomiu, Export Manager of MANUSA, conducted a sales training to ZOD’s sales team. is Mr. Viladomiu’s 4th visit to within the last 2 years. Introducing OLDHAM Ltd, for Gas Detection Systems - Press Release OLDHAM Limited Company is a French manufacturer of gas detection systems. A Leader on the European market and pioneer in its field, OLDHAM has more than 80 years of experience in gas leakage prevention. OLDHAM invests in the long run and bases its strategy on the protection of its customers and their working environment, especially in the Petroleum and Gas industries. OLDHAM meets emergent needs with its extensive know-how and sponsorship of new techniques while maintaining a “customer relationship man- agement” system. Its main strengths lie in an oriented Research and Development department and a task force dedicated to specific projects. For example, the development of the MX62 monitor with high security level (SIL3) combining unique performances, modularity, optimization of operation and installation costs. Big names in the Petroleum and Gas industries rely on OLD- HAM to provide solutions adapted to their different activities. The future builds itself around new technologies adapted to specific and particularly difficult con- ditions. By offering gas and flame portable detectors, sensors-transmitters and monitors, OLDHAM aims to be a major player on a global scale. Safe Storage Units and Strong Rooms are used for the secure storage of cash and valu- ables. It is there- fore important to select a grade of product appropriate to the level of risk it protects. To this purpose, there is a grading system which covers all needs from the private home to the high street bank. Insurers within Europe generally provide overnight cash ratings based on the perform- ance and certification of the safes to the harmonized European Norm: EN 1143. We are pleased to announce that JUWEL, our long time Italian supplier of Safes, has achieved Class 1 in accordance with the European Norm EN 1143-1. On 16-18 October, Mr. Jeff Kim, Sales Manager of I D - T E C K (Korea), accompanied by Mr. Tony Suh, Regional Sales Manager and Mr. Alex, Technical Engineer, visited ZOD and conducted technical and sales trainings covering access control and time / attendance systems, including the newest developments in the bio- metrics field (i.e. fingerprint and facial recognition technology). ZOD’s latest installations of ID-TECK are at the ABC Mall - Achrafieh, Vehicle Inspection Center for Mecanique - Hadath, Tripoli, Sayda & Zahle, and the new Siemens Offices - BCD. ID-TECK conducts in house Training

Dbayeh Highway G.S.S. Center, Ph: 04- 543 666 (6lines), Cell: 03- 543 666, Fax: 04- 543 777, E-mail: zod@zod.com.lb, Website: www.zod.com.lb 7 Mr. Elie Salem, Deputy Managing Director, repre- sented ZOD Security at the Security and Controls Key Channel Partners Conference organized by Novar Middle East in Dubai, between 1st and 3rd June 2003. Novar Middle East is the regional office for leading brands such as GENT fire alarm, TREND BMS, VISIOPRIME CCTV and Brand-Rex structured cabling. Speakers at the conference presented NOVAR’s strategies and future plans for the integration of the different security and controls products that are now avail- able from NOVAR. The conference also included a live demonstration on the security system that integrates Fire Alarm, Intrusion, Access Control and CCTV into one soft- ware platform. The conference was an ideal opportunity to meet and exchange experiences with other NOVAR partners in the region. ZOD at the Latest NOVAR Conference in Dubai Training in Dubai by Brand-Rex Robert Grey, C.E.O. of AUSTCO, Presents Strategic Approaches to Nurse Calls Systems As we have informed you in the previous issue of our newsletter, ZOD Security has been appointed the authorized distributor for Brand-Rex Structured Cabling Systems in Lebanon. For this purpose, our Product Engineer, Johnny Abou Nader, successfully completed the MilleniuM Authorized Partner inten- sive training course in Brand-Rex’s premises - Dubai. Mr. Nadim Qureshi, Brand-Rex Regional Technical Manager conducted the course, which included basic optical theory, advanced structured cabling system design, latest optical fiber developments, the MilleniuM cabling systems (CAT6Plus, GigaPlus, MFOS, Blolite, SMARTPatch, MilleniuM Warranty), case studies, terminating / testing and practical exercises. Nabih Semaan - Direct Sales and Marketing Div. Manager - attended an extensive training on the newest mobile archive systems at the BRUYNZEEL Storage Systems factory in The Netherlands. During this 5-day training, Mr. Semaan had the opportunity to exchange ideas with the manufactur- ers and major mobile archive installers in Europe. He also attended a full-day training at JALEMA, the fil- ing company that recently made a strategic alliance with BRUYNZEEL, to offer customers a complete filing and archiving solution. This alliance will also allow ZOD Security to provide Lebanese end-users with the best up- to-date filing solutions to provide maximum archiving space, decrease file retrieval time and offer a more user-friendly experience. A complete m o b i l e archive sys - tem from BRUYNZEEL with JALEMA files has recently been installed in ZOD’s administrative offices to hold our customers files, while another sample with all possible options is now available for demon- stration in the showroom. Training at BRUYNZEEL Storage Systems ZOD Security had the pleasure of welcoming Mr. Robert Grey, C.E.O. of AUSTCO Nurse Call Systems - Australia who visited Lebanon from July 30 to October 01 2003. During his visit, Mr. Grey visited some corporate clients and conducted an in- house training to ZOD’s salespeople. He also took this opportunity to discuss and present new strategic approaches to nurse call systems. ZIGGIOTTO of Italy Visits our Premises On 16-17 July 2003, ZOD Security had the pleasure of welcoming Dr. Marco Zamboni, Managing Director of ZIG- GIOTTO, who recently visited our company for the first time since the beginning of our cooperation in 1998. ZIG- GIOTTO was established in 1958 and manufactures fire hydrants and gate valves.

8 ZOD Security N E W S L E T T E R F a l l 2 0 0 3 ZOD Security s.a.r.l. Dbayeh, Highway Beirut - Lebanon Tel: +961 4 543 666 - Fax: +961 4 543 777 zod@zod.com.lb - www.zod.com.lb This year, same as twice before, ZOD Security took part in the Medicare 2003 which was held at BIEL on September 4 - 7. This exhibition gave us the opportuni- ty to demonstrate some of our securi- ty solutions especially developed for the health care sector. Systems on dis- play included: Fire Safety Nurse Call System Automatic Door for Clean Rooms Gas Detection Archiving & Filing Solutions Time Attendance & Biometrics CCTV Surge and Lightning Protection Surveillance System ZOD Security at Medicare 2003 New Cars for our Extinguishing Depart. In an effort to always better serve o u r e s t e e m e d customers, Z O D Security has recently purchased two cars for specific use by our extinguish- ing/fire department. You should be able to see these cars traveling the Lebanese roads with their eye-catch- ing designs very soon. On 2nd August, all of ZOD’s staff and their families got together at the monastery of Mar-Abda in Zekrit where a day of picnicking and fun and games was scheduled. Four random teams were formed to compete in games that included Rope pulling, street basketball, puzzle solving, Tric-Trac and shooting. Everyone enjoyed the excitement of the competition and this year’s champions were members of the blue team who received a token gift as a souvenir. Field Day for ZOD Employees On the evening of April 30th and in a typical ZOD tradition, all colleagues got together to celebrate Labor Day at Jeepers - Jeita. The place was almost fully booked to accommodate the ZOD team and at the end of the evening everyone practiced his/her singing voice and dancing talents. The event ended in the small hours of the morning after having enjoyed the good food in an atmosphere of camaraderie and laughs. Labor Day Celebrations! Following NOHA’s last trip to Lebanon in Jan. 03, Mr. Jens Bolme, Export Manager, visited our company again on 13-14 Oct. 2003. We took this opportunity to visit several consultants and present them with NOHA’s new range for hose reels and cabinets, which includes stainless steel, module based combinations, new strong and hidden door hinges, an elegant door catch, a new NOHA nozzle, swinging arm and hose guide, new hose couplings without sharp edges, and a new standard colour (RAL 9010). NOHA have been in established in 1950 and are manufacturers of hose reels with CE marking under the new EN 671-1. NOHA of Norway Visits Lebanon B S E N I S O 9 0 0 1 : 2 0 0 0 Certificate No. FS 72352